QUESTIONS, ANSWERED
The Élara FAQ.
Everything you need to know before choosing your luxury hair collection.Vietnamese hair is premium human hair known for its silky texture, natural shine, strength, and long-lasting quality. It blends beautifully with natural, relaxed, and silk-pressed hair while maintaining a soft and luxurious appearance. At Élara Co., our Vietnamese collections are available in both Raw Hair and Single Donor Hair options.
Vietnamese Raw Hair is unprocessed human hair collected from multiple donors with the cuticles aligned in the same direction. It offers exceptional softness, natural movement, and long-lasting quality while remaining highly versatile for coloring, styling, and everyday wear.
Choose Vietnamese Single Donor Hair if you prefer:
- Maximum consistency from root to tip
- A sleek, luxurious finish
- Premium one-donor sourcing
- The highest level of uniformity
Choose Raw Vietnamese Hair if you prefer:
- Natural fullness
- Excellent styling versatility
- Long-lasting durability
- A soft, authentic texture
With proper care, our premium hair can last several years. Longevity depends on maintenance, styling habits, and how often the hair is worn. Using sulfate-free products, minimizing excessive heat, and storing the hair properly will help extend its lifespan.
Most orders are placed as pre-orders. Once your order is submitted, we immediately begin sourcing and preparing your hair from our trusted suppliers. This allows us to provide premium-quality hair while offering a wide selection of lengths, textures, and customization options.
Processing typically takes 5–7 business days before your order is shipped. Custom orders, longer lengths, wigs, or high-demand items may require additional processing time.
After processing is complete, your order will be shipped and tracking information will be provided. Most orders arrive within 2–3 weeks from the order date, depending on processing times and carrier delivery schedules.
HD Lace is an ultra-thin, high-definition lace designed to blend seamlessly with the scalp for a natural appearance. It creates an undetectable hairline and offers a flawless finish, making it one of the most sought-after lace options available.
2x6 Closure: Natural-looking middle part, beginner-friendly, and low maintenance.
5x5 Closure: More parting space, greater styling flexibility, and a natural appearance.
6x6 Closure: Maximum coverage, the most versatile closure option, and allows for deeper parts and more styling freedom.
A closure covers a smaller section at the top of the head and is ideal for customers who want a natural look with minimal maintenance.
A frontal extends from ear to ear and provides the most styling versatility. Frontals allow for multiple parting options and hairstyles while creating a seamless hairline across the front of the head.
Closures are often preferred for everyday wear, while frontals are ideal for customers who enjoy changing their hairstyles frequently.
HAIR KNOWLEDGE CENTER
Know Your Hair.
Learn the difference between each collection so you can shop with confidence.01
Raw Hair vs. Single Donor Hair
Raw hair refers to human hair that has not been chemically processed, dyed, relaxed, or coated. The hair remains in its natural state, allowing it to maintain its original strength, softness, and durability.
Single donor hair refers to hair collected from one donor only, ensuring the texture, density, and strand pattern remain consistent throughout the bundles.
While raw hair focuses on the condition of the hair, single donor hair focuses on the sourcing process.
When hair is both raw and sourced from a single donor, it combines the benefits of unprocessed hair with the consistency of one donor source. This creates a more seamless, luxurious look with better consistency, minimal tangling, reduced shedding, and long-lasting wear.
02
Vietnamese Hair
- Known for its silky texture and natural shine
- Typically finer strands
- Blends well with relaxed or silk-pressed hair
- Holds sleek styles exceptionally well
- Available in Raw and Single Donor collections
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Choose Single Donor If
- You want maximum consistency
- You prefer one-donor sourcing
- You love a luxury finish
- You want premium quality
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Choose Raw Hair If
- You want unprocessed hair
- You prefer maximum versatility
- You want a long lifespan
- You love natural texture